Welcome to GioiaMarket. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application and website (gioiamarket.com).

By using GioiaMarket, you agree to the terms described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, shipping address, phone number when you register or place an order.
• Payment Information: Payment details are processed securely through third-party payment providers (e.g., Stripe). We do not store your full card details.
• Usage Data: Pages visited, products viewed, time spent on the app, device type, and operating system.
• Device Information: Device model, operating system version, unique device identifiers, and mobile network information.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Provide customer support
• Improve our app and website experience
• Send promotional offers (only if you have opted in)
• Comply with legal obligations

3. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Shipping partners to deliver your orders
• Payment processors (e.g., Stripe) to handle transactions securely
• Analytics providers to help us understand app usage
• Legal authorities when required by law

4. Cookies and Tracking

Our website and app may use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the app.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. You may request deletion of your account and personal data by contacting us.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access your personal data
• Right to correct inaccurate data
• Right to request deletion of your data
• Right to object to processing
• Right to data portability

For users in the European Union (Italy included), these rights are granted under the General Data Protection Regulation (GDPR).

8. Children's Privacy

GioiaMarket is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

9. Third-Party Links

Our app and website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the date at the top of this page. Continued use of the app after changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email:[email protected]
• Website:https://gioiamarket.com